Shipping

We ship everywhere in the US insured for only $4!! We love our international buyers and we are sorry our shipping has gone up, USPS continues to change their rates currently $11 for international shipping. 

We will ALWAYS notify you once your items have been shipped. If you would like a faster shipping method, let us know, we will charge an additional fee, just send us a private note. If you would like to add a gift box we will accommodate you!!

Custom JEWELRY items take 4 weeks to ship. IN SOME INSTANCES, SINCE HANDMADE, CAN TAKE UP TO 6 WEEKS BUT YOU WILL BE NOTIFIED. We will notify you if your custom items ship sooner!

Lost packages occasionally happen. Please bare with us as it takes time to process our insurance claim. We will always reship your items or refund you if it does not arrive. Please note we cannot refund or reship until insurance claim has been processed. if incorrect address or failed attempted deliveries are incurred, recipient is required to pay additional shipping fees.

Refunds and Exchanges

Oh no! We are sad you want to return your items. Exchanges are welcome WITHIN 30 DAYS and returns must be made within 15 business days of receiving your order. Buyer pays for return shipping. Shipping and handling charges are non-refundable for returns.

Custom orders are non-refundable, no exchanges or returns.

JEWELRY CARE

OUR JEWELRY IS HAND MADE AND ONE OF A KIND. As a result, there MAY BE slight differences in the color, size and pattern of the materials. 

OUr jewelry ranges from brass based to silver based to stainless steel based to even solid gold for a select few items. The plated FINISHED jewelry CAN fade RAPIDLY over time from wear and tear. You may be able to prevent this BY SOME EXTRA PRECAUTIONS.

avoid contact with perfume‚ lotions‚ HAND SOAP, poolS, OCEANS, ETC. best to remove rings before washing your hands.  MOISTURE CAN DAMAGE JEWELRY AND PROGRESS FADING OF PLATED STYLES. Use a soft, clean cloth to wipe your jewelry pieces after wearing them to remove natural body oils OR SPARKLE ('cus girls don't sweat).

In some rare cases, our clients are allergic to brass, please check with us if an item is brass based, this is noted in style descriptions.

COPYRIGHT

The contents of this site including all images, text, graphics and logo are the property of TAWNIE&BRINA  and are protected by International copyright laws. The reproduction, distribution, display or transmission of the content of this site is strictly prohibited.